Frequently asked questions
General
1.
Is Wi-Fi available across the resort?
2.
Do you offer airport transfer services?
3.
Can I request early check-in?
4.
Do you provide concierge assistance?
5.
Is parking available for guests?
1.
Is Wi-Fi available across the resort?
2.
Do you offer airport transfer services?
3.
Can I request early check-in?
4.
Do you provide concierge assistance?
5.
Is parking available for guests?
Accommodation
1.
Do all rooms have ocean views?
2.
Are extra beds or cribs available?
3.
Do rooms include private balconies?
4.
Are all rooms air-conditioned?
1.
Do all rooms have ocean views?
2.
Are extra beds or cribs available?
3.
Do rooms include private balconies?
4.
Are all rooms air-conditioned?
Activities & Experiences
1.
Are water sports available at the resort?
2.
Do you organize local or cultural tours?
3.
Is there a kids’ club for children?
4.
Do you offer wellness and spa programs?
5.
Are there evening entertainment options?
1.
Are water sports available at the resort?
2.
Do you organize local or cultural tours?
3.
Is there a kids’ club for children?
4.
Do you offer wellness and spa programs?
5.
Are there evening entertainment options?
Policies
1.
What is your cancellation policy?
2.
Is smoking allowed in the rooms?
3.
Is there a dress code for dining areas?
4.
Are pets allowed at the resort?
1.
What is your cancellation policy?
2.
Is smoking allowed in the rooms?
3.
Is there a dress code for dining areas?
4.
Are pets allowed at the resort?